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PS4 Troubleshooting

Use Ctrl+F to quickly search error codes

Guide to Use Troubleshooting Section

Tip 1: Search with specific error code - like "CE-35659-8" for accurate results

Tip 2: Most PS4 errors are related to corrupted files or incomplete transfers - ensure complete file transfer using a healthy external hard drive

Tip 3: When any error appears, type the code in search engine to find immediate solution

CE-35659-8 File Corruption - Incomplete Transfer
Problem Cause

Problem occurs due to file corruption when file is not transferred completely and disconnected suddenly, and PS4 does not recognize it due to missing essential files.

Suggested Solutions
  • Transfer the game completely and do not copy using external hard drive or flash.
  • Change transfer method and make sure the game size is complete.
CE-34706-0 File Corruption - Size Deficiency
Problem Cause

Problem occurs due to file corruption and the file size becomes smaller than the original size.

Suggested Solutions
  • Download the file again.
  • Use a different external hard drive or change the transfer method.
CE-30022-7 File Corruption - System 11.00
Problem Cause

Problem occurs due to file corruption in external hard drive or flash in system 11.00.

Suggested Solutions
  • Transfer the game completely and do not copy using external hard drive or flash and make sure the game size is complete after transfer.
  • Change the transfer or installation method as follows:
CE-40740-5 Missing Fix File
Problem Cause

Game downloaded without fix file. You must download the fix file for the same PS4 version required, for example your version (9.00) should always download fix that is bundled with update.

Suggested Solutions
  • You must download the fix file compatible with your device version.
CE-30002-5 Hard Drive/Flash Corruption
Problem Cause

Problem occurs because external hard drive or flash drive is damaged and causes file corruption when installation is half complete.

Suggested Solutions
  • Transfer the game completely. Do not copy.
  • Make sure there is no missing part.
  • Replace external hard drive or flash.
  • Change transfer method and make sure the game size is complete.
CE-36434-0 File Incompatibility (CUSA)
Problem Cause

A file was downloaded that is incompatible with this game.

Suggested Solutions
  • You must download from the same game publisher, meaning from the same channel or site (Fugazi) game and update from them with version matching.
CE-36244-9 Download Suspended - Corrupted Content
Problem Cause

Download suspended. The downloaded content may be corrupted. You can reinstall the game.

Suggested Solutions
  • Check for missing parts.
  • Transfer the game completely to external hard drive. Do not copy.
  • Change the user program for decompression or transfer.
  • Keep a backup copy until you try again and it works.

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